FAQ
Questions, answered
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Joining
How much does Embrace North cost?
A membership is $49.95 a month, plus tax. It covers unlimited visits at both locations. A single drop in is $27.50.
Can I try it for free?
Yes. Your first 2 sessions are free. Get the Embrace North app, tap the shopping bag and pick First Timer Two Sessions. You don't need a credit card.
Is there a contract?
No. Memberships are month to month. You can cancel anytime in the app.
Is there an age limit?
Yes. You must be 18 or older to use Embrace North.
Do I need experience with sauna or cold plunge?
No. Most people who walk in have never done it. Our staff will show you around your first time.
Do you sell gift cards?
Yes. You can buy gift cards in the Embrace North app.
Can I bring a guest?
Memberships don't include guest passes. You can buy a guest pass in the app and add it to your account. Your guest can also use their own 2 free sessions.
Your first visit
What should I bring?
Bring a swimsuit or workout clothes, a towel and a water bottle. Clothing is required. Sandals are fine, but not the shoes you wore outside. Forgot something? We sell towels and water bottles at the front desk.
What happens when I get there?
Fill out the waiver on the iPad at the front desk. Then a staff member gives you a quick tour and explains how everything works.
How long is a session?
Every session is 1 hour. A good start is 10 to 15 minutes in the sauna, then a short dip in the cold plunge. Rest, then repeat for 2 to 3 rounds. Go at your own pace.
How hot is the sauna and how cold is the plunge?
The saunas run at 190 to 200°F. The cold plunge stays at 40 to 45°F.
What if I don't like the cold?
That's normal. Start with a few seconds, go in halfway, or skip it and just use the sauna. Plenty of people build up slowly.
Safety and health
Is sauna and cold plunge right for me?
Sauna and cold plunge put real stress on your body. You use them at your own risk. Talk to your doctor first if you're pregnant, have a heart condition, high or low blood pressure, or any other medical concern. Don't use the sauna or cold plunge after drinking alcohol or taking anything that makes you drowsy. Drink plenty of water. Get out right away if you feel dizzy, faint or unwell, and tell a staff member. Everyone signs our waiver before their first visit.
Does sauna or cold plunge have health benefits?
We'll let you decide how it makes you feel. We don't make medical claims, and nothing here is medical advice.
Billing
How do I cancel my membership?
Cancel anytime in the Embrace North app.
When am I billed?
You are billed on the day you sign up, then on that same day every month. Prices do not include sales tax.
Can I freeze my membership?
Yes. You can freeze for a minimum of 1 month at a time, for up to 3 months in a calendar year. Send a request on our membership help page and we will handle it within 48 hours.
What is the late cancel and no show policy?
Cancelling within 3 hours of your start time is a late cancel, with a $4 assessment. A no show is an $8 assessment or loss of the session credit.
Locations
Where are your locations?
Minneapolis: 811 9th St SE, Unit 3C, in Marcy Holmes. Denver: 3863 N Steele St, Suite 1172, at York Street Yards.
Can I use my membership at both locations?
Yes. One membership covers unlimited visits in both Minneapolis and Denver.
What are your hours?
Both locations keep the same hours. Monday to Friday, 5:30am to 9:15pm. Saturday, 6:30am to 8:30pm. Sunday, 7:00am to 6:00pm. Closed the second Tuesday of every month for deep cleaning.
How do I reach you?
Email is fastest. Write to info@embracenorth.com for Minneapolis or infodenver@embracenorth.com for Denver. If you call and leave a voicemail, we'll text or email you back.